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I cannot recommend Cally and the team at Balance highly enough. Cally has been instrumental in helping us secure our last two employees, and the results have been outstanding. As a small financial services firm with just two directors and around 10 employees, culture fit is absolutely critical for us. Cally took the time to truly understand our organisation—our values, working style, and what makes our team tick—rather than just pushing through generic candidates. She focused on finding the right individuals who would thrive here, and as a result, we avoided any time-wasters or mismatched CVs. Both hires have settled in brilliantly, contributing immediately and fitting seamlessly into the team. Their performance and integration have exceeded our expectations, and it's clear that Cally's thoughtful, people-first approach made all the difference. If you're a growing business looking for a recruitment partner who genuinely cares about long-term success and retention (not just filling roles), Balance is the way to go. Thank you, Cally—you've made hiring feel effortless and effective.

I would highly recommend Cally for any recruitment needs. She is professional, approachable, and a pleasure to work with. From the outset, she made the process incredibly smooth and efficient, taking the time to thoroughly understand our business and the kind of candidate we were looking for — not just in terms of skills and experience, but also personality and cultural fit. As a small business, finding someone who fits into the team dynamic is just as important as their professional background, and Cally delivered on both fronts. She helped us avoid the common frustrations of online recruitment platforms by presenting us with high-quality, well-matched candidates. We were able to find the perfect hire without the usual stress. We will definitely turn to Cally again for any future recruitment requirements.

Cally is, without a doubt, the best recruiter I've had the pleasure of working with! She helped me secure a new role and turned what could have been a daunting and stressful process into an incredibly positive experience. What really sets Cally apart is how well she knows both her clients and her candidates. She doesn't just understand job titles and responsibilities; she has a genuine feel for the people, the team dynamics, the wider business culture, and what day-to-day life within an organisation is actually like. This means she's able to make thoughtful introductions based on true fit rather than simply matching CVs to job descriptions. Cally is honest, kind, funny, approachable, and refreshingly free from the hard sell that can sometimes come with recruitment. She keeps in touch, follows up, and truly cares about achieving the right outcome for everyone involved. I always felt supported, listened to, and able to ask even the silliest questions. Working with her was an absolute pleasure, and I wouldn't hesitate to recommend her to anyone looking for their next opportunity or seeking an exceptional recruitment partner.

We have worked with Cally from Balanced on several recruitment projects for Masters Golf Ltd, and the experience has been exceptional. Cally demonstrates a remarkable ability to understand our business needs and ensure that every candidate is not only highly qualified but also an excellent cultural fit. Her attention to detail and commitment to quality have resulted in placements that have truly strengthened our team. We couldn’t be more impressed with her professionalism and the outstanding service provided by Balanced Hiring. Highly recommended!

Working with Balance is always an exceptional experience. At HumanOS, we only partner with organisations who share our values, our integrity, and our commitment to meaningful impact, and Balance exemplifies this. They bring a world-class, people-first approach to talent and culture, and their dedication to creating environments where individuals genuinely thrive makes every collaboration seamless and deeply impactful. Together, we’ve supported Balance’s customers and placements through HumanOS coaching, wellbeing, and performance services, ensuring they receive high-quality, personalised support that drives real behavioural change and measurable improvements across wellbeing, engagement, and performance. Most recently, we partnered on an event in Bristol focused on building sustainable high-performance cultures, and once again the alignment between our missions was clear from the outset. When Balance’s strategic expertise meets HumanOS’s evidence-based coaching and behaviour-change methodology, organisations gain a truly future-ready pathway to building resilient, high-performing teams that thrive in the real world.

Cally was so good. She is the best among the other recruiters I have seen before. She was so friendly and helpful in arranging the Interviews and in providing feedback. She found me a job at Accurise. Just a perfect job that I was looking for. I already Cally's contact to few of my friends already. I will definitely recommend Cally to anyone who is open for opportunities. Excited to work more with you at Accurise!!

Working with Cally-Marie Burgess at Balance has been nothing short of incredible. She has a genuine understanding of the value of great culture and true work-life balance—and it shines through in everything she does. If you’re looking for a recruitment experience that feels refreshingly different, personal, and focused on you, I can’t recommend her enough. Cally truly cares about finding the right fit for YOU, and it shows! ❤️

Cally you are amazing!! jackI just wanted to say thank you very much for all your help and support. You have been very supportive. Your positive energy and motivation has really kept me going, now I have achieved my dream job thanks to you! Thank you for believing in me and giving me this opportunity to progress career ☺️

Cally is passionate, genuine great fun to work with. I have worked with her as a coach, mentor and business associate, both in agency recruitment and now with her own business Balanced Hiring. She is building something unique and filling much needed void in the industry. Her clients value and respect her highly.

Cally was fantastic, she worked with me to design a new team as finance was expanding. Cally was meticulous in her approach really spending time to know what was required and matching me with some excellent candidates! The impact of the new team was immediate delivering results straight away!

From the moment I contacted Cally from Balanced demonstrated a keen understanding of my career goals and aspirations. The initial consultation was thorough, during which they took the time to truly understand my strengths, skills, and preferences. This attention to detail assured me that I was in capable hands.

Cally was absolutely amazing!! She was so supportive and made sure I was all ready for the interview giving me tips and things to think about. I have been involved with many agencies and have not received such support!!! Thank you so much Cally in helping me get my dream job!!!

Do not have enough praise for Cally and the Balance team. She made what could’ve been a very challenging time an enjoyable one. Great communication at all steps in the recruitment process made for an easy process in applying for a role to receiving the job offer. Great stuff Cally and the team, keep smashing it.

Cally is amazing! I can’t speak highly enough of her and her approach to recruitment. Cally is far from the stereo typical recruitment consultant. She is genuine, honest, and passionate about meeting her clients needs on both sides. She took the time to understood me as a person and what I was looking for in my next role. Then found me the perfect role. She was always on hand if I had any questions and always demonstrated integrity, professionalism and genuinely cares about her clients and doing what’s right. I would highly recommend Cally!!